With our industry in disarray and disruption being the calling card of 2020, ILTM Cannes was going to be the well-deserved boost we all needed, but despite our best efforts to make a face-to-face event happen this year and as great as our disappointment … Read more
The smartest brands know you need more than customers – you need advocates. The perfect arrangement for a business is to have paying customers who are happy to tell others how wonderful you are, entreating them to become customers also. It works best because … Read more
Continuing with ILTM’s Leading The Way series, this week we speak to Dino Michael, the Senior Vice President and Global Category Head of Luxury Brands for the Hilton Portfolio. Today the topics include how to succeed in the travel industry and how brands might … Read more
The Covid-19 pandemic has completely changed our lives. Take something as mundane as the adjective close: geographically, we’ve been socially distancing and domestically travelling, and metaphorically, we’ve been looking within and discovering ourselves. Transparency and truth have never been so important, and for brands, … Read more
Switzerland opening up again: to enthusiastic domestic tourists, but a severe lack of foreign guests.
After the horror of lockdown, brought about due to the Covid-19 pandemic, we are still in a transitional phase in Switzerland. Easing of the measures put in place to … Read more
This week’s Global Heatmap looks at how COVID-19 has influenced HNW travellers’ budgets and what this means for the luxury travel industry.
ILTM’s Global Heatmap is a new monthly series created by ILTM’s new resident … Read more
In years to come, when we look back at 2020, we will no doubt describe it as a turning point for the luxury travel industry. The ebb and flow of change that was lapping at our industry’s shore has been replaced with something more … Read more
While it’s clear that the pandemic hasn’t put an end to the desire to travel, how clients book and the priorities they now hold have undoubtedly shifted. This modified attitude towards travel has manifested in a variety of ways, not least of all in … Read more
To kick-off the launch of ILTM’s Global Heatmap, we’ll be looking at the accelerated demand for green travel in the wake of COVID-19 and what that might mean for the future.
ILTM’s Global Heatmap is a new monthly … Read more
For a period of more than 100 days, travel professionals around the world have been striving to make sense of the ever-changing global conversation surrounding COVID-19.
ILTM has no crystal ball, but whilst we can’t predict the future, our unique and close ties with … Read more
As we emerge from months of isolation I find it fascinating to discover how different people feel about the ‘new normal’. Living in New York with various measure still in place makes the idea of sharing public spaces with people – especially indoors – … Read more
Kicking of ILTM’s Leading The Way series, we speak to newly appointed CEO Timo Gruenert of the Oetker Collection, on what it takes to be successful in the luxury travel business, and what the future traveller might desire next.
What did you want to … Read more
I remember the week before my three children finished school in January for the Chinese New Year break vividly, as I was at the hospital with my daughter for her check-up. Having lived in Hong Kong for almost a decade and a half, I … Read more
On March 19, 2020, our business changed forever. It was 10.30 am, 30 minutes after Qantas Airways stood down most of its 30,000 workforce.
We gathered our teams in our boardrooms in Sydney, Melbourne and Brisbane and delivered the news that due to the … Read more
With the landscape of international travel in near constant flux, the ILTM team are in constant communication with our friends around the world to check the pulse of the global luxury travel community, and bring you the views of your counterparts around the world.… Read more
Currently, the world is all sat in a waiting room of sorts, eagerly awaiting the green light of free movement to be switched on while simultaneously glaring at the receptionist who’s so far refused to acknowledge we’re here, or that we’re well-past our appointment … Read more
This report, powered by Wealth-X data and in partnership with Barton: Defining the Global Luxury Travel Ecosystem, is an in-depth analysis of the size and significance of the global experience economy.
This is the first report to size the global ecosystem of businesses … Read more
The idea that nature can restore health is age-old but how does it work? Recent advances in neuroscience and other scientific disciplines are revealing how nature influences everything from our minds to our micro-biome.
Dr. Tierney Thys is a National Geographic Explorer, biologist, filmmaker … Read more
