Modern luxury’s changing values
The smartest brands know you need more than customers – you need advocates. The perfect arrangement for a business is to have paying customers who are happy to tell others how wonderful you are, entreating them to become customers also. It works best because … Read more
Continuing with ILTM’s Leading The Way series, this week we speak to Dino Michael, the Senior Vice President and Global Category Head of Luxury Brands for the Hilton Portfolio. Today the topics include how to succeed in the travel industry and how brands might … Read more
The Covid-19 pandemic has completely changed our lives. Take something as mundane as the adjective close: geographically, we’ve been socially distancing and domestically travelling, and metaphorically, we’ve been looking within and discovering ourselves. Transparency and truth have never been so important, and for brands, … Read more
Switzerland opening up again: to enthusiastic domestic tourists, but a severe lack of foreign guests.
After the horror of lockdown, brought about due to the Covid-19 pandemic, we are still in a transitional phase in Switzerland. Easing of the measures put in place to … Read more
This week’s Global Heatmap looks at how COVID-19 has influenced HNW travellers’ budgets and what this means for the luxury travel industry.
ILTM’s Global Heatmap is a new monthly series created by ILTM’s new resident … Read more
In years to come, when we look back at 2020, we will no doubt describe it as a turning point for the luxury travel industry. The ebb and flow of change that was lapping at our industry’s shore has been replaced with something more … Read more
While it’s clear that the pandemic hasn’t put an end to the desire to travel, how clients book and the priorities they now hold have undoubtedly shifted. This modified attitude towards travel has manifested in a variety of ways, not least of all in … Read more
Just five months on from the start of the European lockdowns, ILTM has been able to reveal some stark insights that show a remarkable return of confidence. Out of the many findings that our Global Buyer Survey gave us, one clear trend discovered was … Read more
To kick-off the launch of ILTM’s Global Heatmap, we’ll be looking at the accelerated demand for green travel in the wake of COVID-19 and what that might mean for the future.
ILTM’s Global Heatmap is a new monthly … Read more
For a period of more than 100 days, travel professionals around the world have been striving to make sense of the ever-changing global conversation surrounding COVID-19.
ILTM has no crystal ball, but whilst we can’t predict the future, our unique and close ties with … Read more
We made it to 2020 and it’s not only a new year, but a new decade. The last 10 years brought about a lot of change for those of us in high-end travel. The concept of luxury became less prescribed and more personal, destinations … Read more
The idea that nature can restore health is age-old but how does it work? Recent advances in neuroscience and other scientific disciplines are revealing how nature influences everything from our minds to our micro-biome.
Dr. Tierney Thys is a National Geographic Explorer, biologist, filmmaker … Read more
Chloé Reuter is Founding Partner of Reuter Communications, Asia’s go-to digital and communications agency for connecting luxury businesses and brands with Asia’s affluent consumers.
Travel in Asia is closely intertwined with mindfulness and yoga, after all, certain forms of all three things aim for … Read more
We asked Chloé from Reuter: Intelligence, Asia’s leading luxury insights & research group, to explain how wellness has impacted culinary experiences within travel in the APAC region.
Health & wellness is not a niche category but a key aspect in the lives of the … Read more
We’re sure that you’ve read the headlines about the global wellness industry being ‘worth USD 4.2 Trillion’. But besides the big numbers, what is the health & wellness mindstyle of luxury travellers in APAC? Where do the shortfalls of the hospitality industry lie and … Read more
Back in the mid-2000s, when the concept of wellness first started to gain commercial traction, some stakeholders across different industries simply “brushed it off” as just another fad or fast-burning trend.
That was a mistake.
Download our latest report, produced in partnership with CatchOn … Read more
Travel and wellness technologies might be trending, but wellness travellers are desiring a more holistic approach when they embark on healthy holidays. Ayurveda, Traditional Chinese Medicine, nature bathing and plant-based detoxes are a few healing methods from wellness retreats in the East being adopted … Read more
From sleep shows to sleep teams; betterness to in-home pilates – there’s never been a better time to get to grips with the wellness phenomenon. April Hutchinson looks at some of the trends affecting the UK traveller and beyond.
According to The Global Wellness … Read more
With longer annual holidays, higher disposable income and a keener sense of adventure, Australians are widely considered among the world’s most prolific travellers.
But a distinct cultural shift is changing the way Australians now explore the world – and luxury travel brands are responding … Read more
4.2 trillion is one of those unfathomable numbers. Yet that’s the huge value of the wellness industry. What’s more, wellness tourism equates to $639 billion. In other words, no other industry is better placed to capture this lifestyle explosion.
Giving us the low-down on … Read more
Asia Pacific is home to the highest number of super rich people in the world.
With China leading the way and noticeable gains in India and Hong Kong, the region has outranked North America for the past few years. Over 784 billionaires alone now … Read more
Cynthia Rosenfeld is one of those people who can wear trainers to a trade show and still look absolutely impeccably dressed. We can’t get enough of her straight-talking, Yale graduating, sharp as a pin personality. If she were to start a life-coaching business, we’d … Read more
As anybody who’s anybody will tell you, South Korea is the coolest place on Earth.
Its tech savvy and youthful super rich are being targeted by a growing number of luxury car makers and fashion brands, and its eccentric and addictive new youth culture … Read more
“Everybody needs to be in wellness if they are going to stay relevant. The markets are demanding it so you’re either going to deliver the goods, or you will become redundant.”
There’s a reason Neil Jacobs is the CEO of one of the most … Read more
We spent 2018 filling our therapeutic colouring books, counting calories with the ketogenic diet and wearing our Fitbits around the world, but what are the key wellness trends for the year ahead and which hospitality brands are on top form?
When the Romans marched … Read more
What is your purpose in life? If you don’t quite know how to answer that question, you are not alone. But you are statistically less likely to live a happy life. Alarmed? Don’t be. The global luxury travel industry is here for you. Come … Read more
Today’s travel brands exist at the epicenter of an exciting new ecosystem. Wellness tourism is already worth an estimated $639bn and it’s growing twice as quickly as tourism in general!
The ILTM Global Forum 2018 explored this explosion of need and why travel brands … Read more
We all want to know the secrets to capturing our target consumer and this is especially true if you’re targeting the largest outbound travel market in the world. Chinese travellers are a force to be reckoned with, particularly in the luxury space. Did you … Read more
It is estimated that in the UK alone, at least 4.4 billion straws are thrown away annually1 and it has been predicted that the weight of plastic in the ocean will outweigh fish by 2050,2 if nothing is done to tackle this … Read more
It is estimated that in the UK alone, at least 4.4 billion straws are thrown away annually1 and it has been predicted that the weight of plastic in the ocean will outweigh fish by 2050,2 if nothing is done to tackle this … Read more
Cruise travel is booming with luxury travellers increasingly choosing to spend their holiday on-board ultra-luxury cruise liners. The cruise industry has been growing y-o-y since 2007, and according to Royal Caribbean Cruises CEO Richard Fain, the ultra-luxury and expedition segments are growing at twice … Read more
The typical definition of luxury is that it is an indulgence rather than a necessity. However, in Asia as is the trend globally, luxury travel is no longer about conspicuously high prices and conventional badge value; it is evolving and we must therefore redefine … Read more
Following the success of the Leaders of Luxury web series, we’re working with Robb Report once again. Continuing our look into the future of luxury through the eyes of those who are determining it, Jackie Caradonio, Travel Editor at Robb Report, gives … Read more
These days, clear sustainability credentials are a must for any brand. With the definition of luxury ever-evolving and always fine-tuning, a five-star property and service is no longer enough to satisfy discerning luxury travellers. More than ever, consumers are buying from brands based on … Read more
The global LGBTQ+ travel market is thriving. It’s worth an estimated US$211 billion and growing each year according to PROUD Experiences. The UNWTO reported that there were over 35 million international LGBTQ+ tourist arrivals in 2016. This market offers numerous opportunities for travel … Read more
By now, you’ve probably heard of Millennials. Also known as Generation Y, born between 1980 – 2000, overly familiar with media and digital technologies – yes, that’s them. However, most research so far has been geared towards American and Asian Millennials, completely ignoring the … Read more
In the Digital Age, where the technologies in circulation seem limitless, the role of the travel agent can seem obsolete. Yet, in the luxury travel market, travel agencies are booming with 40% of all luxury trips being booked via an agent.
These agents are … Read more
Influencers are winning the hearts and minds of consumers all over the world, so it’s no surprise that large international brands are using influencer marketing to promote themselves. The main question from brands is no longer whether it works. The business focus has shifted … Read more
100 years ago (some) British women got the vote, yet problems of inequality still haunt today’s conversations. In particular, income inequality sparks fierce debate around the world, with wealth concentration deemed a growing and dangerous issue. Much has been written about this concern, but … Read more
The ILTM Global Forum is the pinnacle of the luxury travel calendar and the biggest and boldest educational event of the season. This is where an understanding of the new breed of luxury traveller takes shape, insights about the industry are shared and inspiration … Read more
Last year was not an easy time for Mexico City. On September 19th, the city suffered a severe 7.1 earthquake that took the life of 305 people and damaged close to 3,000 buildings. Strangely enough 32 years ago, on the exact same … Read more
Online booking and self-booking are steadily gaining popularity, particularly with the new generation of travellers, but luxury travel advisors can convince Gen Z travellers to book a tour or travel experience, with visual marketing, personalised recommendations, and a seamless online booking system.
This generation … Read more
There’s no doubt 2017 has been an historic year.
Affluent travellers worldwide are dealing with a non-stop, volatile and rapidly changing reality. So what affect is all this change having on their attitude to travel? And what does the smart luxury brand need to … Read more
I had my lightbulb moment a couple of years ago. I was in Miami, visiting the brand-new 1 Hotel South Beach. It was effortlessly cool: a fabulous rooftop pool, a sceney restaurant, interior design just made for Instagram. But what really struck me were … Read more
I am on a small personal crusade to ensure that “transformative” does not become the new “authentic.” I gather that, at this point, “authentic” has been a buzzword for so long that we are yearning for something new to talk about. But I would … Read more
The world of influencer marketing, in recent times, is becoming an increasingly recognised marketing strategy, and brands are setting more budget aside solely for content creation and publishing by so-called ‘influencers’.
Still, to some, influencer marketing may feel like murky territory with unknown results. … Read more
In the 1980s fast cars and ostentatious watches communicated social clout. Today, there is a new elite in town and they are more likely to reveal their status through organic heirloom tomatoes purchased from the farmers’ market, memberships to public radio, and violin lessons … Read more
The Asia Pacific is a luxury consumer powerhouse, with the number of HNWIs growing year on year. Yet to capture this market, a deep understanding of the unique values of each Asian country is fundamental. How often do China’s HNWI consumers travel? Where are … Read more
ILTM and Skift have been working super hard to bring you this exclusive FREE REPORT: Building Brand Love and Loyalty in Luxury Hospitality, which examines some of the biggest issues facing luxury travel professionals today.
Our goal is to help you to build … Read more
Don’t get me wrong, there has always been experiential, adventure and transformational travel, nurtured by the likes of Geoffrey Kent and Lars-Eric Lindblad, however, if it wasn’t for Delta Air Lines, it is likely they would still be in very narrow and specific … Read more
Virtual Reality is getting a load of air time and as with any new technology, there’s a lot of confusion as to what it is and how best to use it. At ILTM, we have teamed up with Everywherebrand, our creative partners, who … Read more
Most large consumer-facing companies realise that they will need China to power their growth in the next decade. But to keep pace, these companies will also need to understand the economic, societal, and demographic changes shaping the profiles of consumers and the way they … Read more
