As we emerge from months of isolation I find it fascinating to discover how different people feel about the ‘new normal’. Living in New York with various measure still in place makes the idea of sharing public spaces with people – especially indoors – still … Read more
Influencers
Successful luxury influencers share what it takes
Leading The Way With Timo Gruenert Of The Oetker Collection
Kicking of ILTM’s Leading The Way series, we speak to newly appointed CEO Timo Gruenert of the Oetker Collection, on what it takes to be successful in the luxury travel business, and what the future traveller might desire next.
What did you want to … Read more
COVID-19: The Outlook From Hong Kong
I remember the week before my three children finished school in January for the Chinese New Year break vividly, as I was at the hospital with my daughter for her check-up. Having lived in Hong Kong for almost a decade and a half, I … Read more
COVID-19 lessons from Down Under
On March 19, 2020, our business changed forever. It was 10.30 am, 30 minutes after Qantas Airways stood down most of its 30,000 workforce.
We gathered our teams in our boardrooms in Sydney, Melbourne and Brisbane and delivered the news that due to the … Read more
Carol Chen On The Mood Of Chinese Travellers
With the landscape of international travel in near constant flux, the ILTM team are in constant communication with our friends around the world to check the pulse of the global luxury travel community, and bring you the views of your counterparts around the world.… Read more
The Gostelow Report Live
Mary Gostelow publishes the definitive market intelligence report for the luxury travel sector. Packed to the brim with the latest news, views, gossip and more, Gostelow Reports are a legendary source of business information for GMs, CEOs and senior executives all over the world.
Reporting … Read more
Building a modern luxury legend
Today’s young brands are often crudely split into two camps – those that are synonymous with timeless luxury, and those that are achingly cool and cutting edge. It is a rare kind of brand that manages to achieve the double feat of being both … Read more
Revealing Nature’s Hidden Powers with Dr. Tierney Thys
The idea that nature can restore health is age-old but how does it work? Recent advances in neuroscience and other scientific disciplines are revealing how nature influences everything from our minds to our micro-biome.
Dr. Tierney Thys is a National Geographic Explorer, biologist, filmmaker … Read more
Fitness and Fresh Air, the Latest in Chinese Luxury Travel
By now, we all know China is the largest travel market and biggest opportunity for luxury brands, but what do the biggest consumer base in the world actually want? Lee from Reuter: Intelligence shares some of the latest emerging trends in Chinese luxury travel. … Read more
Shaking up the pecking order with Jannes Soerensen
Described by Skift’s Colin Nagy as “one of the most articulate and passionate people I’ve met in recent memory”, Jannes Soerensen is The Beaumont‘s superlative inducing, trailblazing GM. Famed for being one of the youngest to achieve such a pedigree, we asked him … Read more
What’s New with Bill Bensley?
For somebody so successful, Bill Bensley is unbelievably nice. The Bangkok based architect / designer / landscaper is the brains behind some of the world’s most iconic luxury experiences. Hotels like Capella Ubud and Rosewood Luang Prabang have to be experienced to be believed, … Read more
THE GOSTELOW REPORT LIVE
Mary Gostelow publishes the definitive market intelligence report for the luxury travel sector. Packed to the brim with the latest news, views, gossip and more, Gostelow Reports are a legendary source of business information for GMs, CEOs and senior executives all over the world.
Reporting … Read more
THIS MIGHT NOT BE YOUR IDEA OF A RELAXING HOLIDAY. . .
. . . but it might just save your soul. Welcome to the EXTRAORDINARY ADVENTURE CLUB.
“I’m going to leave you there.”
Hamish Mackay-Lewis is standing on the edge of a pine grove somewhere deep in the … Read more
Video: What Is Wellness and How to Embrace It
4.2 trillion is one of those unfathomable numbers. Yet that’s the huge value of the wellness industry. What’s more, wellness tourism equates to $639 billion. In other words, no other industry is better placed to capture this lifestyle explosion.
Giving us the low-down on … Read more
Video: Wellness with Cynthia Rosenfeld
Cynthia Rosenfeld is one of those people who can wear trainers to a trade show and still look absolutely impeccably dressed. We can’t get enough of her straight-talking, Yale graduating, sharp as a pin personality. If she were to start a life-coaching business, we’d … Read more
Video: Wellness with Six Senses’ Neil Jacobs
“Everybody needs to be in wellness if they are going to stay relevant. The markets are demanding it so you’re either going to deliver the goods, or you will become redundant.”
There’s a reason Neil Jacobs is the CEO of one of the most … Read more
How to Health Hack Any Event (without sacrificing happy hour)
Managing an eight-hour block of show appointments in a new time zone while attempting to stay on track with ongoing projects back in the office is hard enough. Doing this juggle while seeking healthy meals, workouts and attempts to go to bed early can … Read more
Global Forum 2018: The ILTM Year of Health and Wellness
Today’s travel brands exist at the epicenter of an exciting new ecosystem. Wellness tourism is already worth an estimated $639bn and it’s growing twice as quickly as tourism in general!
The ILTM Global Forum 2018 explored this explosion of need and why travel brands … Read more
The Gostelow Report Live
Mary Gostelow publishes the definitive market intelligence report for the luxury travel sector. Packed to the brim with the latest news, views, gossip and more, Gostelow Reports are a legendary source of business information for GMs, CEOs and senior executives all over the world.
Reporting … Read more
FREE REPORT: T+L Rising Stars – Alumni Network
To mark the sixth anniversary of the ILTM & Travel + Leisure Rising Stars programme, the editors at Travel + Leisure went back to the Rising Stars alumni to find out about their accomplishments, their views on the industry and future ambitions.
Jacqueline Gifford, … Read more
The Gostelow Report Live
Mary Gostelow publishes the definitive market intelligence report for the luxury travel sector. Packed to the brim with the latest news, views, gossip and more, Gostelow Reports are a legendary source of business information for GMs, CEOs and senior executives all over the world.
Reporting … Read more
Leaders of Luxury Series: David Rockwell
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
In this episode, we sit down with award-winning architect … Read more
Video: An Interview with Haisley Smith
At ILTM North America, we sat down with two of our fantastic agents, both of whom epitomise everything our show is about, to discuss their careers in travel thus far.
Meet Haisley Smith, Vice President of Marketing & Development at Brownell Travel, as … Read more
Video: An Interview with Josh Bush
At ILTM North America, we sat down with two of our fantastic agents, both of whom epitomise everything our show is about, to discuss their careers in travel thus far.
Meet Josh Bush, CEO of Avenue Two Travel, whose fresh and smart approach … Read more
Leaders of Luxury Series: Barry Sternlicht
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
In this episode, we sit down with legendary hotelier … Read more
Leaders of Luxury Series: Mauricio Umansky
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
In this episode, we sit down with Mauricio Umansky… Read more
The Secrets to Communicating Your Brand Uncovered
Following the success of the Leaders of Luxury web series, we’re working with Robb Report once again. Continuing our look into the future of luxury through the eyes of those who are determining it, Jackie Caradonio, Travel Editor at Robb Report, uncovers … Read more
Leaders of Luxury Series: Ralph Pucci
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
In this episode, we sit down with Ralph Pucci… Read more
Leaders of Luxury Series: Will Guidara
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
In this episode, we sit down with Will Guidara, … Read more
The Gostelow Report Live
Mary Gostelow publishes the definitive market intelligence report for the luxury travel sector. Packed to the brim with the latest news, views, gossip and more, Gostelow Reports are a legendary source of business information for GMs, CEOs and senior executives all over the world. … Read more
The Luxury Paradox
Following the success of the Leaders of Luxury web series, we’re working with Robb Report once again. Continuing our look into the future of luxury through the eyes of those who are determining it, Jackie Caradonio, Travel Editor at Robb Report, gives … Read more
Meet the college student redefining the luxury travel agency
At the early age of 14, this luxury travel pioneer turned his passion for the travel industry and drive for customer experience into a leading travel agency. Taking $600 earned through soccer refereeing, Rob Karp purchased the software needed to start Karp Enterprises, LLC … Read more
Leaders of Luxury Series: Neil Jacobs
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
How do you reconnect with yourself, with others and … Read more
Video: People of ILTM – Miguel Carrillo
At ILTM North America, we sat down with Latin America travel experts to discuss this booming luxury travel market. Pedro Andrade, Brazilian journalist and TV anchor, hosts the People of ILTM North America interviews where we bring you the latest LATAM insights … Read more
Leaders of Luxury Series: Jack Ezon
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
An industry insider for more than 15 years, Jack … Read more
Leaders of Luxury Series: Nancy Schumacher
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
Meaningful and sustainable tourism is central to Nancy Schumacher’s … Read more
Leaders with Substance: Matthias Kaesweber
The best decision Matthias Kaesweber says he made was joining the hospitality and travel industry. With more than 20 years’ experience, and rising to Vice President of Sales & Marketing at The Set Hotels, we invited him to share his knowledge in our … Read more
Leaders of Luxury Series: Chris Cahill
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
For anyone in the luxury industry, news of AccorHotel… Read more
Video: People of ILTM – Christian Sierralta
At ILTM North America, we sat down with Latin America travel experts to discuss this booming luxury travel market. Pedro Andrade, Brazilian journalist and TV anchor, hosts the People of ILTM North America interviews where we bring you the latest LATAM insights … Read more
Leaders with Substance: Tania Swasbrook
Luxury travel is in Tania Swasbrook’s DNA. Her mother founded Travelworld of Coronado which Tania is now Vice President of and proud to continue. With over 25 years’ experience under her belt as a travel professional, we sat down with Tania as part … Read more
Leaders of Luxury Series: Tina Edmundson
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
As Tina Edmundson, Global Brand Officer for Marriott International… Read more
Leaders of Luxury Series: Matthew Upchurch
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
A travel industry visionary, Matthew Upchurch has led Virtuoso… Read more
Video: People of ILTM – Louise Bang
At ILTM North America, we sat down with Latin America travel experts to discuss this booming luxury travel market. Pedro Andrade, Brazilian journalist and TV anchor, hosts the People of ILTM North America interviews where we bring you the latest LATAM insights … Read more
Leaders of Luxury Series: Chinmai Sharma
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
The ecosystems of the luxury travel market are evolving; … Read more
Leaders of Luxury Series: Lindsey Ueberroth
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
Sustainability has been a buzzword in travel for many … Read more
Leaders of Luxury Series: Alex Wilcox
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
The transportation landscape is evolving. Battery planes and autonomous … Read more
Leaders of Luxury Series: Wolfgang Puck
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
Early signature dishes, such as haute cuisine pizzas topped … Read more
ILTM Global Forum 2017
The ILTM Global Forum is the pinnacle of the luxury travel calendar and the biggest and boldest educational event of the season. This is where an understanding of the new breed of luxury traveller takes shape, insights about the industry are shared and inspiration … Read more
Leaders of Luxury Series: René Gross Kaerskov
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
From the Four Seasons in Kyoto to the re-imagination … Read more
Leaders of Luxury Series: Pierre Lagrange
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
It’s impossible to think about men’s tailoring without thinking … Read more
The Gostelow Report Live
Mary Gostelow publishes the definitive market intelligence report for the luxury travel sector. Packed to the brim with the latest news, views, gossip and more, Gostelow Reports are a legendary source of business information for GMs, CEOs and senior executives all over the world. … Read more
Leaders of Luxury Series: Jessica McCormack
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
Founder of Jessica McCormack jewellery, Jessica is the daughter … Read more
Leaders of Luxury Series: Vincenzo Poerio
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
With over 140 years’ experience, Benetti is one of … Read more
Leaders of Luxury Series: Daniel Boulud
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
While he hails from Lyon, France, it is in … Read more
Leaders of Luxury Series: Jan-Bart Verkuyl
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
Embarking on a relentless pursuit of perfection, Feadship is … Read more
Leaders of Luxury Series: Richard Landry
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
Your home is a personal statement. It should reflect … Read more
Leaders of Luxury Series: Torsten Müller-Ötvös
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
From A-list celebrities to royal families to world leaders, … Read more
Leaders of Luxury Series: Robert Chavez
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
180 years after its birth, Hermès of Paris still … Read more
Leaders of Luxury Series
Brought to you by ILTM and Robb Report, the Leaders of Luxury web series explores the future of luxury through the eyes of those who are determining it—the visionaries behind the world’s premiere brands.
David Rockwell
In this episode, we sit down with … Read more
Leaders with Substance: Philippe Garnier
Being fluent in 10 languages isn’t essential when working for Hilton Hotels, but it certainly helps! Meet Philippe Garnier, a French national, Philippe joined Hilton Worldwide in 2003 and has been instrumental in developing its brands, including Conrad and Waldorf Astoria, throughout … Read more
Leaders with Substance: JoAnn Kurtz-Ahlers
Kurtz-Ahlers & Associates offer some of the most amazing experiences on earth. Working behind the scenes, their job is to connect select, often very boutique hotels and resorts – many in extremely remote corners of the world – with the very top private travel … Read more
Leaders with Substance: Philip Ho
Philip Ho, Leading Hotels of the World’s Senior Vice President of Europe, Middle East, Africa and Asia Pacific, has been a monumental force in shaping the standards of what is arguably the world’s leading collection of independent hotels.
A Singapore native, Philip is particularly … Read more
Leaders with Substance: Lucy Jackson
Lucy’s family roots in Asia go way back to 1876 when her great, great grandfather helped finance the expansion of colonial Hong Kong during his tenure as the Chairman of HSBC. Fast forward over 140 years and Lucy is a co-founder and director of … Read more
Leaders with Substance: Valeriano Antonioli
For the past 35 years, while we all looked on in awe, our beautiful friend Valeriano Antonioli has been building a truly remarkable career in luxury.
Following in the footsteps of Ferragamo’s famous founder, Salvatore Ferragamo, the Lungarno Collection CEO returned to live and … Read more
From delivering service to creating experiences – Q&A with Benoît-Etienne Domenget
For nearly two centuries, five-star hotels have been providing exceptional service to distinguish themselves from competition. But in today’s age of experiences, hotels are under pressure to deliver next-level interactions that go beyond service to create unforgettable memories.
Benoît-Etienne Domenget is the new … Read more
The definition of happiness
Conventional wisdom holds that if we work hard we will be more successful, and if we are more successful, then we’ll be happy. If we can just find that great job, win that next promotion, lose those five pounds, happiness will follow. But recent … Read more
A Q&A with ILTM Portfolio Director Alison Gilmore
As any travel professional will tell you, life is richer when you meet new people and see the world through their eyes. ILTM have been bringing the world’s top travel brands to China, each year, for over 10 years. Giving travel pros a platform to … Read more
Video: People of ILTM – João Annibale
50% of The Leading Hotels of the World’s Latin American business comes from one country – Brazil.
At Travelweek Sao Paulo by ILTM 2017, we asked our community why Brazil is such an important player for their business.
João Annibale, CEO of The Leading Hotels … Read more
Edie Rodriguez – the hardest working person in travel?
You can accomplish a lot in 4 years, right? Since 2013, I’ve moved jobs once, moved house twice and had two kids. Not bad? Edie Rodriguez, CEO of Crystal Cruises, has taken the brand from a 2 ship operation, owned by the world’s … Read more
Video: People of ILTM – Erik Sadao
The ranks of the globe’s super rich continue to swell, with Brazil witnessing an astounding 119% increase in millionaires since 2012. As of 2017, Brazil is now home to 497,000 of the world’s million-plus club.
At Travelweek Sao Paulo by ILTM 2017, we asked … Read more
6 essentials of hotel social media crisis management
Early in my tenure as Vice President of Global Communications for InterContinental Hotels and Resorts, I was tasked with taking each General Manager, Director of Sales and Marketing and PR Manager through one-on-one crisis communications training. Together with a crack team of professional … Read more
How to make maximum impact in the first 7 seconds
You already know that in the luxury hospitality business expectations are high and first impressions of your property, promotional materials, or office are crucial. But did you know that the impact you make, personally, in the first 7 seconds of meeting someone is also … Read more
5 tips for working with media at ILTM – and getting your story told
The Gostelow Report Live
Mary Gostelow publishes the definitive market intelligence report for the luxury travel sector. Packed to the brim with the latest news, views, gossip and more, Gostelow Reports are a legendary source of business information for GMs, CEOs and senior executives all over the world. … Read more
How to land a dream project like The Ned
London’s most eagerly awaited opening is here. Standing opposite the Bank of England in London’s financial heartland is The Ned, an alliance between Nick Jones, owner of Soho House, the Sydell Group (NoMad, The Line and Freehand) and Ron … Read more
Video: People of ILTM – Caroline Goux
There is one thing that every happy luxury travel professional knows; just be yourself you will connect with people. That is a fact that successful people understand very well, and Caroline Goux of Oetker Collection is a great example of this philosophy. As VP … Read more
How to be the best tour operator in the world
Canada based tour operator Gray & Co is celebrating. And who can blame them? They were voted no.1 tour operator in the Travel + Leisure World’s Best Awards 2016, capping an extraordinary year for the cycling and hiking specialists. Talking to travel manager, … Read more
Video: People of ILTM Asia 2016 – Jeffrey Sirota
At ILTM we love connecting people and sharing their stories. In this video series, created at ILTM Asia 2016, we introduce you to some of the brightest and best in luxury travel. Here’s Jeffrey Sirota of Small Luxury Hotels of the World on the … Read more
How to seduce a travel editor
Ever wondered how to get into the good books of the industry’s top editors? At ILTM each year, over 100 of the world’s most influential journalists gather to explore new brands, experiences and new trends emerging onto the luxury scene.
But how do we … Read more
The ILTM guide to the perfect working relationship
Have you seen them? The agent and operator who’ve been working together for years, the ones with the best rates, whose clients are treated like royalty?
I’ve seen variations of this relationship many times over at ILTM and often wondered what the secret is. … Read more