How to beat the competition at ILTM

How to beat the competition at ILTM

Having a clear strategy is paramount if you want to get ahead of your competitors at ILTM. We realise it can be hard to meet all the people you want to see, make sure your brand is getting seen and achieve all your ROI objectives… all at the same time! That’s why we thought we’d share some of our top tips for a prosperous ILTM journey and some valuable insights from a few of our favourite industry thought leaders.

Step 1: Your exhibitor profile
From a retail perspective, this is your ‘shop window’. Found on the Exhibitor Directory of the website, this is your dedicated page to sell your brand. As soon as you sign up to exhibit, your profile will go live on the Exhibitor Directory. Key buyers will be looking at your profile from the moment it is live, so it’s important to log in to the Exhibitor Portal and fill out your profile as soon as possible to enhance your brand exposure.

Tip: “Do you have a newly launched product on the market – or something that makes you stand out? Make sure to mention this in your profile and you are sure to receive interest from buyers”

Step 2: Pre-Scheduled Appointments (PSAs)
It is important to fill out your exhibitor profile in as much detail as possible; for example, choosing the correct products that represent your company, specifying the location of your product(s) and indicating your target market. This helps the system preform its algorithms more precisely during the appointment matching process and will result in better matches with buyers for you.

Note: our team will need to approve your profile submission before entering it into our PSA system.

Tip: “Be sure to carefully read the questions so that you select responses that truly reflect your company activities – trying to be too broad will result in less targeted matches”

Step 3: The SSA process (Self Scheduled Appointments)
After the first set of appointments have been matched, you may have a few free spaces left in your diary. At this point, you may search for the clients that you wish to see using your own search criteria in the exhibitor portal and send the contact a request to meet.  Again, if you have filled out your preferences in detail, this will also help your profile become more visible in prospective clients’ searches, and mean you are more likely to meet the buyers who will help you deliver ROI for your business.

Tip: “Be proactive: not every request will result in a meeting but sending more targeted requests means more likelihood of setting appointments with future business partners”

Step 4: Networking, not ‘not-working’
We organise many social events at ILTM so that when you have finished your appointments for the day, you can enjoy some well-deserved ‘down-time’ and really get to know your new connections, in beautiful surroundings. Be sure to plan your week well so that you are able to attend these events, which will help develop those key relationships.

Tip: “First impressions really count in the luxury hospitality business. Carol Kinsey Goman, an international keynote speaker and author of the Silent Language of Leaders, gives advice on how, in your business meeting, you can Make Maximum Impact in the First 7 Seconds

Step 5: Meeting the media
We have over 170 global luxury media publications attending each year, such as: Travel+Leisure, National Geographic, Forbes and The Wall Street Journal, to name but a few.

If you are looking to meet one of the top editors attending ILTM, to feature in one of the high profile travel publications that reaches out to thousands of luxury travellers – you are going to need a story that stands out.

Tip: “For advice on how to get ‘seen’ by the media attending ILTM, read Annie Fitzsimmon’s piece on 5 Tips For Working with Media at ILTM – and Getting Your Story Told

Outmanoeuvre your competition this year by committing early to ILTM in Cannes, the meeting place for the global luxury travel community. For more information, visit www.iltm.com/cannes.

FREE REPORT: THE CHINESE LUXURY TRAVELLER 2017

FREE REPORT: THE CHINESE LUXURY TRAVELLER 2017

Creating a brand strategy for the Chinese market can seem as complex as anything you can attempt to do in this business. The country is vast and its population is diverse. Distilling it’s essential characteristics into a 28 page report isn’t easy. But you don’t have to worry about that…

Rupert Hoogewerf, Hurun Report Chairman and Chief Researcher, is our guide to the complexities of building a travel brand in China. A masterful brand builder and expert in China’s super rich, Rupert’s insights cover everything you need to understand to start winning in China, including:

  • Top 12 luxury travel agents in Greater China 2017
  • China’s favourite luxury travel brands
  • Summer/Autumn travel trend analysis
  • Winter/Spring travel trend analysis
  • Travel spending check
  • Destination hot list
The English Version
The Chinese Version

How to make maximum impact in the first 7 seconds

How to make maximum impact in the first 7 seconds

You already know that in the luxury hospitality business expectations are high and first impressions of your property, promotional materials, or office are crucial. But did you know that the impact you make, personally, in the first 7 seconds of meeting someone is also crucial for making the connections needed to grow your business?

7 seconds is all the time it takes for a potential business partner to assess your confidence, competence, status, likability, warmth, and trustworthiness. First impressions are superficial and often made unconsciously — but first impressions stick because we are psychologically programmed to see what we expect to see.

Once people have labelled you as trustworthy or deceptive, powerful or submissive, friend or foe, they will go through all sorts of mental gymnastics to hang onto their initial judgment. They will take note of behaviours that reinforce that initial opinion and ignore or downplay behaviours that are contradictory.

While you can’t stop people from making snap decisions – the human brain is hardwired in this way – you can understand how to make those decisions work in your favour.

Because you are being assessed in so little time, first impressions are more heavily influenced by nonverbal cues than verbal cues. Here are nine simple but powerful ways to make is a positive impact:

  1. Adjust your attitude. People pick up your attitude instantly. A study at the University of Glasgow’s Centre for Cognitive Neuroimaging discovered it takes the brain just 200 milliseconds to gather most of the information it needs from a facial expression to determine a person’s emotional state. Before you turn to greet someone, or enter the boardroom, or step onstage to make a presentation, think about the situation and make a conscious choice about the attitude you want to embody.
  2. Smile slowly. A smile is an invitation, a sign of welcome. It says, “I’m friendly and approachable.” A slow onset smile leads to even more positive reactions. So, begin with a slight smile and let it grow organically. (Also note that when you smile at someone, they almost always smile in return. And, because facial expressions trigger corresponding feelings, the smile you get back actually changes that person’s emotional state in a positive way.)
  3. Stand tall. Pull your shoulders back and hold your head high. Good posture affects how people perceive you by sending positive signals of energy, confidence, and self-esteem. Good posture also makes you more resilient. A joint study by the USC Marshall School of Business and J.L. Rotman School of Management at the University of Toronto, found that by simply adopting open and expansive postures people felt in control and more able to deal with stressful situations.
  4. Make eye contact. Eye contact is most effective when both parties feel its intensity is appropriate for the situation. This may differ with introverts/extroverts, men/women, or between different cultures. But, in general, greater eye contact — especially in intervals lasting four to five seconds — almost always leads to greater liking. Looking at someone’s eyes when you first meet transmits energy and indicates interest and openness. (Try making a practice of gazing long enough to notice the eye colour of everyone you meet.)
  5. Raise your eyebrows. Open your eyes slightly more than normal to simulate the “eyebrow flash” that is the universal signal of recognition and acknowledgement.
  6. Lower your pitch. You’ll have them at “Hello” if your voice sounds warm and inviting. Don’t let nervousness take your voice into its higher range. Before speaking, take a deep breath and exhale through your mouth. (If you are unobserved, make a soft “ahh” sound.) Doing so releases the tension in your throat and helps to keep your vocal tone relaxed and lower.
  7. Shake hands. Touch is the most primitive and powerful nonverbal cue. We are programmed to feel closer to someone who’s touched us. The person who touches also feels more connected. It’s a compelling force and even momentary touching can create a human bond. In fact, research shows it takes an average of three hours of continuous interaction to develop the same level of rapport that you can get with a single handshake.
  8. Lean in slightly. Leaning forward shows you’re engaged and interested. But be respectful of the other person’s space. Although there are cultural differences, in most business situations you should stay about two feet away until the relationship has developed and you are invited to move closer.
  9. Begin to mirror. Subtly synchronise your body language to mirror your partner’s. Assume their stance, arm position or facial expression. You may not realise it, but you do this naturally with people you genuinely like or agree with. It’s a way of non-verbally signalling that you are connected and engaged.

You’ve got just 7 seconds to make an impact – but if you handle it well, 7 seconds are all you need!

Carol Kinsey Goman, Ph.D., is an international keynote speaker who addresses business audiences in 25 countries. She is the author of “THE SILENT LANGUAGE OF LEADERS:  How Body Language Can Help – or Hurt – How You Lead.” For more information, contact Carol by phone: +1-510-526-1727, email: Carol@CarolKinseyGoman.com, or through her website: https://CarolKinseyGoman.com

The Travel CEO’s guide to Asia-Pacific

The Travel CEO’s guide to Asia-Pacific

Parag Khanna is a genius. Know anyone else who has spent the past 20 years travelling through Asia meticulously researching its connective infrastructures, transportation, energy, communications, and trade? … Anyone? 

Not only is he the type of hardy traveller that puts most of us to shame (this year he embarks on a journey from Scotland to Singapore by train… with his 8 year old daughter!) he is also Senior Research Fellow at the Centre on Asia and Globalisation at the National University of Singapore, which means he’s the closest thing we’ve got to a crystal ball into the future of luxury tourism in Asia.

As part of ILTM’s #keeptheworldmoving series, here are some highlights from the interview we did when we met up with Parag at ILTM Asia 2017.

Parag on the ‘One Belt, One Road’ initiative and the impact of Chinese capital investment on global trade and tourism…

I have been writing about the precursors of One Belt One Road by travelling in Kazakhstan, Uzbekistan and Pakistan for the last 20 years. People only began to care about Chinese infrastructure in Asia exactly 8 weeks ago with the One Belt One Road Summit but this is my life, my career has been devoted to looking at this issue and now it’s becoming real. I want to make sure that everyone has that common baseline of what Asia linkages to the rest of the world are now, how beneficial they are, and what the next phase of those relationships is going to be like.

Let’s be absolutely clear, this is about the hard infrastructure, the supply chains, the connectivity, the smoothing of commerce, dealing with customs and border issues, harmonising investment regulation and getting construction projects done. There’s no reason for us to dance around the issue, you don’t get millions of tourists a year if you have no infrastructure. You probably know Hong Kong gets more tourists a year than all of India, right? And that’s not going to change until India has good roads and railways and highways. I’m an infrastructure determinist but I’m also am a huge believer in travel and tourism – the two go hand in hand but there’s a sequencing issue. Uzbekistan is a breath-taking country but it’s not going to get a lot of visitors until it has a convertible currency (they’ve just graduated from coupon vouchers). They have to go visa free, they have to go electronic with visas, and this is actually what One Belt, One Road is going to do – it’s going to put money into modernising these boring bureaucracies that are actually the facilitators, the conduits for facilitating tourism.

Chinese cities, even second tier Chinese cities have done such a good job of internationalising their flight connectivity, which means that you’ll get people from all over the country exploring new markets, and I know for a fact that those markets are working hard to prepare. Entire countries like Russia and Kazakhstan are saying, “What can we do better? How can we change our brand through tourism? How can we brand ourselves as the fresh water and clean air capital of the world?”. Everywhere along this broader Eurasian space is trying to attract not just Chinese but all Asian tourists. I’ve even seen it in Pakistan, it’s going to be a while before you have large-scale tourism, but every country does want it, just the mere presence – the dangling of the Belt and Road funds – is getting countries to snap into line. Countries that were really lazy about political reform, about investment regulation, about public safely, they’re saying, “Wow, there’s all this money on the table and we’re only going to get it if we clean up our act”. And that’s really what I see happening in every single country, one at a time, even places like Iran where I went last year. Everyone wants to be fundamentally recognised and honoured by the fact that wealthy Asians have decided to come to their country as opposed to just go to Paris – and that day is coming.

On the importance of Asia Pacific outbound tourism…

One thing that’s broadly underestimated is the importance of a certain critical set of industries to the world economy; infrastructure, construction and housing is one of them, tourism is another. As we know, the tourism and hospitality sector is one of the largest employment generators on the planet and one of the largest verticals of real GDP in the world – some say up to 10% or more global GDP comes from this industry! So it’s not largely appreciated.

There are 4 billion Asians and only 1.5 billion Chinese so let’s remember that the entire middle-class growth story of the world is not only China. Asia Pacific tourism is a huge driver of the changing nature of cultural relations and economic planning. You can see the countries that seasonally benefit from the high penetration and demand from Asian tourists, whether it’s the Maldives or whether it’s resorts in Europe and so forth. If you’ve been to the Maldives, they know exactly which islands the Chinese prefer and what style of resorts. India is the largest source of travellers to any number of countries in the Middle East, the UAE and so on, so yes, every country around the world is trying to factor Asians into their travel calculus.

On the geo-political tensions between China and its neighbours and the impact on inter-APAC travel…

(There have been a number of disputes in recent years including a partial ban on travel to Taiwan, a ban on travel to South Korea, the Thai island dispute that harmed relations with Japan, and an anti-Chinese riot it Vietnam)

Anyone who looks at the bilateral relationships between China and South Korea or China and Japan would not hesitate to predict they will normalise. There’s a sense that what’s happening now is definitely higher stakes than a couple of fishing boats ramming each other in 1994, but the counter-balancing forces are a lot stronger, the economies are a lot more integrated, there’s a lot more mutual benefit, there are major economic powers in terms of the companies involved in the integration, so the restraining forces are also a lot stronger than they were back in the days when you would go to war over chess pieces, we don’t really do that anymore. All of the fastest growing economic regions and sub regions of the world are in this hemisphere. The pillars of global growth, the pillars of world economic growth and world trade growth are all in Asia. If you’re a traveller fundamentally like me, you feel these things, you know them to be true and you amass the data that proves it.

On the future’s hottest destinations… 

Uzbekistan is one of the most exotic countries on earth. The Silk Road monuments and treasures in Samarkand and Bukhara are unrivalled, maybe Iran comes close but Uzbekistan is truly just breath-taking and you can very easily imagine luxury trains there like the Orient Express, because there are luxury lines that can easily go on wards through Turkmenistan, Uzbekistan and Kazakhstan into China, so that extension could be done and it will attract visitors for sure. Asia is going to wake up to these places, without a doubt. Japanese and Indians actually know more about America than they know about each other, but fast-forward 20 to 30 years; don’t you think that’s going to change? Don’t you think Asia is going to matter more to Asians than just each of them thinking about their relationship to London and New York?

Parag Khanna is a leading global strategist, world traveller, and best-selling author. He is also the Managing Partner of Hybrid Reality, a boutique geo-strategic advisory firm, and an attendee of ILTM Asia Pacific, which takes place in Singapore, 21-24 May 2018

The key to America’s new elite

The key to America’s new elite

In the 1980s fast cars and ostentatious watches communicated social clout. Today, there is a new elite in town and they are more likely to reveal their status through organic heirloom tomatoes purchased from the farmers’ market, memberships to public radio, and violin lessons for their children. While many of these elites will be well-off (some even rich), the consumption choices they make are embedded in cultural acquisition and experiential consumption.

Not simply rich or upper middle class, these elites – what I call the “aspirational class” – are defined by their educational pedigree and cultural capital.  The aspirational class will spend $20 on artisanal, locally sourced mac and cheese, read daily to their toddlers, breastfeed their babies for a year or more, keep up with (and care about) current events. In short, this class is comprised of individuals who ostensibly “aspire” to be better, more socially conscious human beings and who acquire consumer goods that reflect this ethos and eschew overt materialism. In my new book The Sum of Small Things: A Theory of the Aspirational Class, I argue that the spending of today’s elites reflects a shifting of values away from status-oriented material goods.

The key spending category for the new elite is inconspicuous consumption – immaterial, often experience-driven spending for the purpose of buying back time or acquiring cultural capital – not for the purpose of showing social position.  The new elites spend more on gardeners, nannies, housekeepers than any other income group, and their share devoted to inconspicuous consumption has increased significantly since the Recession. In fact, top income groups are spending less on traditional status goods or “conspicuous consumption” than the elites of previous years. Certainly their spending patterns are a far cry from Thorstein Veblen’s fabled leisure class.

Part of this change in spending is due to the fact that today’s aspirational class are not aristocrats, plutocrats, nor do they possess an abundance of leisure time. Instead, many of them work many long hours as lawyers, editors, doctors and financiers. As a result, they use their spending power to relieve themselves of gardening, housekeeping and other home duties that cut into any spare time they might have.  Their long hours make them dependent on services that make their lives easier.

The elite’s acquisition of cultural capital is a significant departure from the middle class and the data shows it. One of the biggest line items for today’s elites is education – the top 1% devotes 6% of their total expenditures on education while the middle class spends just 1%.  They also pour money into musical instruments — 20 times more in absolute dollars than the middle class.

Simultaneously, today’s elites also devote significant financial resources to health care and retirement, or what I call “consumption that counts” – they spend three and a half times more on education, over two times more on health care and 14% more on insurance and pensions than they did twenty years ago. Investing in these assets requires real financial firepower – and none of them can be bought on cheap credit.

The aspirational class also devotes time to things that are not necessarily expensive but imply knowledge and awareness —  reading the Economist or the New Yorker, listening to NPR and Radio 4 podcasts, exercising regularly (and at nontraditional times), and eating healthy and organic are all steps towards their aspiration towards better human being status, but all of these choices require a luxury of time (or the ability to buy it back) and cultural capital often attained through education, social groups and occupations.

Thus while in all of these choices the new elites are not broadcasting their social position explicitly, that does not make them any less significant. In each of these decisions, they shore up the chances of their future and their children’s future.  Elite consumption today entrenches intergenerational social mobility among the few. Others needn’t know about the violin lessons or the private school education but both pave the way for Yale or Harvard, and the prized job in the knowledge economy thereafter. Many of these choices are so cost-prohibitive that most middle class families (let alone low income ones) can simply not afford to participate at all. Cultural capital may not be materialistic but it is extremely expensive in today’s economy.

To catch up with America, Mexico and Canada’s top producing travel advisors, join us at ILTM Americas 2017.

 

Cultural awareness more important than labels for America’s new elite

Cultural awareness more important than labels for America’s new elite

There is a new cultural and social formation happening in America and travel is poised at the precipice.

A new book by sociologist Elizabeth Currid-Halkett, The Sum of Small Things: A Theory of the Aspirational Class, argues that rich people are no longer choosing to display their wealth with clothing and accessories, preferring instead to demonstrate their class through non-visible goods and services that are educational.

“The fact that the aspirational class works, and that most of their income is based on the skills they have gained from high levels of education has made “social, environmental, and cultural awareness” the most valuable sources of social capital” Currid-Halkett argues.

Read the article here  

We asked ILTM movers and shakers how the move towards non-conspicuous consumption is impacting the way we sell luxury.

News Views

Media View

"We are witnessing a major shift in spending among educated, affluent, discerning Americans. They’ve increasingly aligned their spending with personal values. According to Boston Consulting Group, of the $1.8T spent on luxury, over $1T is now spent on travel and experiences rather than material goods such as jewellery, watches, and fashion.

Today’s discerning traveller yearns for experiences with more depth, access, sense of place, and distinctiveness. They want to be in the homes and studios of interesting people. They want to explore a destination from a different angle, coming away with a broader and deeper perspective of the places they visit and ultimately of themselves.

According to a study with Myriad Marketing, 82% of AFAR travellers experience a destination by connecting with its people, culture, and history, and 86% intend to meet with and interact with locals. Those surveyed were the most affluent, influential, and well-travelled of all American travellers. To that end, luxury travel companies need to continue to modify their offerings and positioning—moving away from selling the fantasy of travel to celebrating the world as it is in all of its beautiful colours. We all love supermodels atop elephants walking down a deserted beach, but American elites want to know what it is really like to experience a place in a deeper, richer, more fulfilling way. Help discerning travellers step outside of their bubbles and beyond their walls. You will be handsomely rewarded."

Travel Brand View

"We absolutely believe we are witnessing a big cultural and social change among American elites when it comes to their spending habits and travel choices. Oasis’ popularity and growth is a perfect example of American consumers putting a greater emphasis on experiences and cultural immersion rather than physical goods. While years ago, most upscale travellers chose to stay in luxury chain hotels known for their over-the-top service and plush accommodations, today many upscale travellers are choosing to travel with home-sharing options like Oasis. Our guests tell us that they choose Oasis because we provide them with locally immersive experiences without forgoing the hospitality standards that they have come to expect as upscale travellers, such as personalized service, security and hotel-level standards like fresh linens and toiletries. We are expanding rapidly to meet the demands of travellers asking for our services as they travel around the world.

The growing trend of travellers seeking educational and cultural experiences presents tremendous opportunity for travel companies to stand out from the crowd by rethinking the traditional hospitality standards and experiences. Today's tech savvy consumers value ease and convenience, and also seek out unique, authentic experiences that allow them to broadcast and tout their cultural credibility to their friends and family. The key is to really understanding your customer in order to serve them experiences that align with your brand and truly resonate as authentic, not manufactured. The biggest threat is the competition that technology and innovation has spurred in the travel industry over the last 5-10 years. Travel companies must adapt quickly to changing consumer behaviours and preferences, while standing out with a unique point-of-view and guest experience."

Hospitality Personality View

"Now more than ever, cultural and environmental sensitivity and awareness are critical to US travellers, which is a huge opportunity for luxury travel brands. From creating curated experiences with local experts and partners such as swimming with a resort’s resident marine biologist to learning about saving a dying reef, we are definitely witnessing a big cultural and social change among American elites. The affluent in the US have been seeking authenticity in experiences and goods for some time now – particularly in the luxury travel sector, and it’s not showing any signs of slowing. The conversation, particularly around travel, leans much more toward ‘where are you vacationing? Why? And what did you do or eat while you were there?’ rather than ‘What did you bring back?’. For an elite audience it’s 100% about experiences, memories, and being present in the moment."

5 Tips for Working with Media at ILTM – And Getting Your Story Told

5 Tips for Working with Media at ILTM – And Getting Your Story Told

I’ve now attended ILTM in Cannes for several years and always look forward to one of the best luxury travel shows on earth. Of course, it’s nice to be on the South of France every December, reuniting with industry friends and colleagues, but as a travel editor and writer, my mind is focused on news, trends, and business – at least during the day. We attend press briefings, schedule our own meetings, and are constantly eating, drinking, and socializing.

So, how do you stand out? This past year, I wrote 7 Luxury Travel Trends to Know Now – a piece that did phenomenally well on National Geographic, one of the most engaged digital brands in the world.  It took me about 25 hours to pull this piece together. Most of it was pulled from the notes I took during ILTM (and no, I wasn’t texting or checking Instagram, I was scrambling to write notes on my iPhone!). I am always looking for trends that we haven’t seen before. Yes –  health and wellness, multigenerational travel, and food are trends, but what are the new twists? What is new in river cruising?

Here are some tips to get spotted or seen by the international press that descends on ILTM:

  1. Schedule meetings before you go. Many hotels, tour operators, and cruise lines at ILTM use PR firms, who set up meetings before ILTM begins. But even if they don’t, it’s possible to find out which media are attending and start getting in touch. The emails start flying about six weeks before the conference starts. My goal is to always have breakfast with key people – execs and managers at top hotels, cruise lines, and more. Then I schedule drinks at night, even if it’s a 20-minute meeting. I keep wanting to stay one extra day to schedule Thursday meetings but I haven’t been able to yet. The point? Try to get on our schedule and tell us why you want to meet.
  2. Take online relationships offline. I always say social media has changed my career. It’s because I had a direct line to people I didn’t yet know. But I wanted those online relationships to go offline. If people in the travel industry friend me on Facebook, start interacting with my Instagram or Twitter – I almost always want to meet in person. This is a great tactic before the madness of ILTM begins.
  3. Focus on ONE key piece of news. We sit through daily press briefings, which are always helpful but I often want to say – Focus on one thing! What are the one, or two, things you want journalists to take away? If a hotel stands up and says “We want you to leave ILTM knowing about our new property in Bali,” I will remember that. It starts to get repetitive when each hotel group is announcing openings in Morocco and Oman. Of course, that could also be a trend to watch. Send us bullet points of news – 4 or 6 or however many top things I need to know.
  4. Tell us your own trends. Some trends in my piece came directly from breakfasts or lunches I attended (Intercontinental, Ritz-Carlton). Even if you don’t host a press lunch or breakfast, please do send trends and statistics you’re seeing our way. It’s extremely helpful and interesting and I personally love seeing how luxury travel brands are growing and changing.
  5. Hang out in the hotel lobbies. When I fly to France for ILTM, I just know I’ll average 3 hours of sleep during the conference and I plan my days accordingly. I love hanging out in the lobby where I’m staying (last year, it was the wonderful Carlton) when I have a break – usually around 5-7pm or after midnight. Of course, you see people at the parties as well. But sometimes it’s pure luck who you run into in a hotel lobby – and we all know how magical a glamorous hotel lobby can be. Settle down, order your favorite cocktail or cup of tea, and let the connections happen.

Know that ILTM extends far beyond the few days we are in Cannes. I can’t tell you how many times people I’ve met or stories I’ve heard made it into my stories later in the year.

Good luck and hope to meet you soon!

Feel free to reach out at: annie@anniefitzsimmons.com.

Video: Asia – A Moving Picture

Video: Asia – A Moving Picture

ILTM Asia is broadening to become ILTM Asia Pacific and moving to the iconic Marina Bay Sands in Singapore. The new show will take place 21-24 May 2018.

At ILTM our mission is to #keeptheworldmoving. Will you move with us?

For your chance to be at the start of something BIG, discuss how ILTM can help develop your Asia Pacific and China strategies by speaking to a member of the team today.

 

The Gostelow Report Live

The Gostelow Report Live

Mary Gostelow publishes the definitive market intelligence report for the luxury travel sector. Packed to the brim with the latest news, views, gossip and more, Gostelow Reports are a legendary source of business information for GMs, CEOs and senior executives all over the world. 

Reporting live from ILTM Asia 2017, keep up to date with Asia’s hot new openings, acquisitions, appointments and influencers right here:

Day 1 – Tuesday 6 June, 2017
Day 2 – Wednesday 7 June, 2017
Day 3 – Thursday 8 June, 2017

Free Report: Engaging the Asian Millionaire Traveller

Free Report: Engaging the Asian Millionaire Traveller

The Asia Pacific is a luxury consumer powerhouse, with the number of HNWIs growing year on year. Yet to capture this market, a deep understanding of the unique values of each Asian country is fundamental. How often do China’s HNWI consumers travel? Where are Singapore’s HNWI consumers travelling to? What are Hong Kong’s HNWI consumers doing whilst abroad?

In order to answer: What do they expect from luxury brands? What are their travel spending budgets? What platforms do they use to gain travel information? Amrita Banta, Managing Director of Agility Research & Strategy will share insights from interviews with over 300 millionaires in China, Hong Kong and Singapore. Focusing on their luxury and travel habits and preferences, the following will be revealed:

  1. Spending / outlook for travel
  2. Luxury brand expectations
  3. Key destinations
  4. Key activities
  5. Sources of influence

Amrita Banta is an Asia Pacific luxury expert and regular guest at ILTM Asia. For more information, please visit www.iltm.com/asia